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Business notifications on WhatsApp

Send order, appointment and payment notifications to your customers on WhatsApp

Businesses use Talkalize to send automated WhatsApp messages to their customers — order confirmations, shipping updates, appointment reminders and payment receipts — through the official WhatsApp Business API, from $0.0102 to $0.0204 per message (Meta "utility" category) depending on country and volume.

  • Meta-approved utility templates in Arabic and English
  • Triggered automatically from your system via API or webhooks
  • Customer replies land in your shared team inbox
  • Pay as you go per message, no monthly minimum

Price per message (USD)

Meta fee + Talkalize fee, pay as you go from your wallet. Lower price at higher monthly volume. Prices update automatically. Last updated 2026-10-27

Market 100 messages/month 1,000 messages/month 10,000 messages/month 100,000 messages/month
Syria $0.0109 $0.0106 $0.0104 $0.0102
Saudi Arabia $0.0139 $0.0134 $0.0128 $0.012
United Arab Emirates $0.0204 $0.0196 $0.0188 $0.0176
Kuwait, Qatar, Bahrain, Oman $0.0118 $0.0114 $0.0109 $0.0102

How it works

  1. 1

    Connect your number

    Link your WhatsApp Business number to Talkalize.

  2. 2

    Create templates

    Order status, reminder and receipt templates with variables (name, order ID, time).

  3. 3

    Connect your system

    Trigger messages from your store, booking system or CRM via API.

  4. 4

    Handle replies

    Customers reply in the same chat; your team answers from the inbox.

Use cases in Syria and the Gulf

Clinics

Appointment confirmations and reminders that cut no-shows.

Online stores

Order confirmed, shipped, out for delivery — in one WhatsApp thread.

Banks and money transfer

Transfer received and payment receipts.

Schools and training centres

Class schedules, results and fee reminders for parents.

What is a WhatsApp utility message?
A notification about something the customer already asked for or bought — order updates, reminders, receipts. Meta prices it lower than marketing.
How much does it cost to send an order or appointment notification on WhatsApp?
From $0.0102 to $0.0204 per message across Syria and the Gulf, depending on country and monthly volume. See the price table on this page.
Can notifications be sent automatically?
Yes. Your system calls the Talkalize API or a webhook triggers the message; no manual sending.
Can customers reply to notifications?
Yes. Replies arrive in the Talkalize shared inbox, and replies within 24 hours are billed at the low service rate.
Do I need customer consent?
Yes. WhatsApp requires opt-in from the customer before you send them notifications.

Guides on this topic

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